Privacy Policy

Effective Date: 1 December 2025

1. Introduction
Welcome to e-Leaderstalk. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register, make a purchase or use our services (coaching services, online courses, etc.). By using our Site and Services, you consent to the practices described in this policy.

2. What Information We Collect
We may collect and process the following types of personal information:

Identity & contact data: name, email address, mailing address (if applicable), phone number, date of birth or age (especially for children), parent/guardian name (if user is a child), etc.
Account data: if users create an account on our site (e.g. to enroll in a course), username/password or credentials.
Payment & transaction data: when you purchase a course or service via our shopping cart, we collect payment information (through PayU), billing address, transaction details, payment confirmation etc. Note: sensitive payment data is handled by PayU per their PCI-compliant procedures; we do not store full card data on our servers.
Usage data: information about how you use our site/services (e.g. which courses you access, progress, date/time of access, logs).
Communications data: emails or messages you send to us, customer support requests, feedback, newsletter signups, etc.
Technical data: IP address, browser type, device information, cookies/analytics data (if cookies or site analytics are used).

3. How We Use Your Information
We use the collected information for purposes including, but not limited to:

Providing you with access to courses and services; managing your account and enrolments.
Processing payments and delivering purchased courses/services.
Communicating with you: sending confirmations, invoices, updates, newsletters (if you’ve opted in), customer support, etc.
Improving and personalizing our services: analyzing site usage, course effectiveness, user feedback.
Complying with legal obligations, fraud prevention, and enforcing our Terms.

4. Children’s Privacy & Parental Consent
Because we offer coaching and courses for children (e.g. young children being trained as emcees), we take special care in handling children’s personal data. If a user is a child (or under the age required in your jurisdiction), a parent or legal guardian must provide consent and complete registration on behalf of the child. We only collect the minimum data needed to provide the services. We will not share a child’s personal data with third parties unless required to provide the service (e.g. payment processing) or required by law.

5. Payment Gateway (PayU) & Third-Party Services
We use PayU to process payments. When you make a purchase, PayU handles payment data under its own privacy and security policy. PayU Latam
We may also use other third-party service providers (e.g. hosting, analytics, email) to operate the site; in such cases, only necessary data will be shared, and we ensure such providers comply with data protection standards.

6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected (providing courses/services, accounting, customer support, legal compliance). After that, we securely archive or delete the data, except as required by law.

7. Your Rights
Depending on your jurisdiction, you may have rights regarding your personal data: e.g. to access, correct, update, delete your data, or object to certain processing. If you wish to exercise any of these rights, please contact us via emmanuelenglish16@gmail.com

8. Security
We implement reasonable security measures to protect your personal data against unauthorized access, disclosure, alteration or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure — we cannot guarantee absolute security.

9. Cookies and Tracking
If we use cookies or other tracking/analytics tools, we will inform you and — if required by applicable law — ask for your consent. Cookies may help us analyze site traffic, user behavior, and improve our service.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Effective Date” updated. Your continued use of the Site after changes constitute acceptance of the revised policy.

11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: emmanuelenglish16@gmail.com